Welcome to NEALCore
Starting psychiatric care should feel clear and straightforward. At NEALCore Mental Health Solutions, we are committed to helping you understand what to expect before your first appointment.
Below, you'll find information about insurance and payment, preparing for your appointment, patient forms, and other important information to help you get started.
Insurance & Payment
Cash Pay — Available Now
Insurance Credentialing in Progress
Blue Cross and Blue Shield of Louisiana
Medicare
Louisiana Medicaid and participating Medicaid managed care plans
UnitedHealthcare / Optum
Aetna
Cigna / Evernorth
Humana
Oscar / Oxford
Insurance participation is subject to final credentialing and contracting. Please contact NEALCore to verify current network participation and coverage before scheduling.
Follow-up appointments monitor symptoms, treatment response, medication effectiveness and tolerability, and progress toward your treatment goals.
04 — Ongoing Care
We will discuss appropriate treatment options based on your clinical needs, which may include medication management, education, referrals, and other recommendations.
03 — Individualized Treatment Plan
Your initial appointment includes a detailed assessment of your symptoms, history, current concerns, functioning, and treatment goals.
02 — Comprehensive Psychiatric Evaluation
Complete required registration forms and provide your medical, psychiatric, medication, and treatment history before your appointment.
01 — Complete Your Intake
What to Expect at Your First Appoinment
Preparing for Your Appointment
A little preparation can help us make the most of your visit. Please have the following information available for your appointment.
01
Identification & Insurance
02
Medications & Pharmacy
Have a current photo ID and insurance card available, if applicable.
Bring a current list of prescription medications, over-the-counter medications, and supplements, along with your preferred pharmacy information.
03
Medical & Psychiatric History
04
Records, Concerns & Goals
Be prepared to discuss previous diagnoses, treatment, hospitalizations, medication trials, relevant medical conditions, and substance use history.
Have relevant records or recent laboratory results available when applicable, and consider writing down the symptoms, concerns, questions, and treatment goals you would like to discuss.
What to Expect at Your First Appointment
01 - Complete Your Intake
Complete required registration forms and provide your medical, psychiatric, medication, and treatment history before your appointment.
02 - Comprehensive Psychiatric Evaluation
Your initial appointment includes a detailed assessment of your symptoms, history, current concerns, functioning, and treatment goals.
03 - Individualized Treatment Plan
We will discuss appropriate treatment options based on your clinical needs, which may include medication management, education, referrals, and other recommendations.
04 - Ongoing Care
Follow-up appointments monitor symptoms, treatment response, medication effectiveness and tolerability, and progress toward your treatment goals.
Before Your First Visit
Please review these important details before your appointment to help ensure a smooth and productive visit.
01
Appointment & Telehealth
02
Cancellations & No-Shows
Please plan to be available at your scheduled appointment time. For telehealth visits, choose a private location with a reliable internet connection where you can speak comfortably and confidentially.
If you need to cancel or reschedule, please provide as much advance notice as possible. Cancellation and no-show policies, including any applicable fees, will be provided during the registration process.
03
Prescriptions & Medications
04
Urgent & Emergency Care
Medication recommendations are based on an individualized psychiatric evaluation and clinical need. Prescriptions, medication changes, and refills are provided when clinically appropriate and are not guaranteed solely by scheduling an appointment.
NEALCore provides outpatient psychiatric care and is not an emergency or crisis service. If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency department. For mental health or substance-use crisis support, call or text 988.
